What's in the download
One row per comment in your Excel/CSV file (or one object in JSON). The fields:
- username — the @-handle of the commenter
- display_name — the commenter's TikTok display name
- comment — the comment text, with @mentions and hashtags preserved
- likes — current like count on the comment
- created_at_utc — ISO 8601 UTC timestamp
- reply_to — the parent comment's @-handle for replies (empty for top-level)
- permalink — direct URL to the comment on TikTok
Format guide
Excel (.xlsx)
Best for human review. Pre-formatted with auto-filter on every column, frozen header row. Available on every plan including the free tier.
CSV (.csv)
Best for ETL / database import. UTF-8 with BOM (so Excel-on-Windows opens correctly), RFC 4180-compliant. Available from the Personal plan up.
JSON (.json)
Nested reply structure preserved. Best for programmatic consumers. Available on the Business plan.
Common workflows
- Giveaway / contest entry list — download then run our random comment picker against the export.
- Brand mention monitoring — bulk-download comments under viral videos that tagged your brand.
- Sentiment analysis — pipe the CSV into ChatGPT or Anthropic Claude with a sentiment-scoring prompt.
- Influencer reporting — count engaged commenters per sponsored video for the brand's monthly report.
- FTC compliance archive — store the export alongside the video screenshot for the 2-year FTC retention rule on sponsored content.
About TikTok rate limits
TikTok throttles anonymous comment reads. A small video (a few thousand comments) usually finishes in a few minutes. Viral videos with hundreds of thousands of comments take longer. You can close the tab — we email you when the download is ready.
For private / login-walled videos
Some TikTok videos are restricted to logged-in viewers. Those aren't accessible via the public downloader. Public videos work without authentication.
Plan limits
Per-video size scales with your plan. Free (no signup): up to 100 results per video. Personal: 5,000. Premium: 50,000. Business: 250,000 — see pricing for the full feature comparison and API tiers for the API-specific limits.